How to add and manage users
For security reasons, user codes can only be added through the Customer Website. The Customer Website can be accessed from a personal computer or the web browser of a mobile device.
To add a user(s) using the Customer Website:
- Log into the Customer Website.
- On the left-hand side, click on Users.
- At the top, click on the Add User button
- Enter the User's first name and last name and click create.
- On the next screen, enter the user's new access code or generate code to randomly generate one.
- Click to check the devices the user should have access to under Access Control
To manage and delete users:
Simply click on the user you'd like to manage and follow on screen instructions.
Simply click on the user you'd like to manage and follow on screen instructions.
Note: After saving, it will take up to 5 minutes for the code to be downloaded to the devices for use.