Common questions and support articles

Note: Equipment must be supported on the service package to display in Manage Devices on the Alarm.com app and Alarm.com customer website.

To manage devices using the Alarm.com app:

Important: The Alarm.com app version must be 4.17.1 or higher for iOS and 4.15.2 or higher for Android to access the Manage Devices page.

1. Log into the Alarm.com app.
2. Tap .
3. Tap Manage Devices.
4. Find the desired device to manage.
5. To access additional settings, tap .

For more information about a specific feature of Manage Devices, see any of the following sections.

To manage devices using the Alarm.com customer website:

1. Log into the Alarm.com customer website.
2. Click Manage Devices.