FreshBooks makes it easy for you, whether you're a primary client or a secondary contact, to pay your invoices with a credit card, by bank transfer (ACH), or by PayPal without needing to make an account. Primary clients can also save payment information in their own client account, making it easier and quicker to pay new invoices as they come in, as well as pay several outstanding invoices in bulk.
Heads up: As a client, if you're looking to pay using Direct Debit, use the Direct Debit steps here. Or if you want to have your recurring invoices paid automatically, learn more about recurring payments here.
Note: If you have any concerns about the safety of your payment information, you can review FreshBooks' Security and reliability safeguards.
Heads up: As a client, if you're looking to pay using Direct Debit, use the Direct Debit steps here. Or if you want to have your recurring invoices paid automatically, learn more about recurring payments here.
Note: If you have any concerns about the safety of your payment information, you can review FreshBooks' Security and reliability safeguards.
- Pay an Invoice by Credit Card
- Pay an Invoice by Bank Transfer (ACH)
- Pay an Invoice with PayPal
- Save your Payment Information
- Use your Saved Payment Information
- Remove your Payment Information
Pay an Invoice by Credit Card
When you receive an invoice from FreshBooks, you can use these steps to pay by credit card online, if credit card payments have been activated by the business. Ensure your web browser is up to date and pay with the below steps:- Open the invoice from the email that was sent to you
- Select the View Invoice button in the email
- If there are multiple tabs, ensure you're on the Credit Card tab
- Enter your credit card details
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Pay an Invoice by Bank Transfer (ACH)
When you receive an invoice from FreshBooks, you can use these steps to pay by bank transfer if you're based in the United States online and if bank transfers have been activated by the business. Bank transfers are available through Plaid or Stripe's Financial Connections, and are safe and secure. Ensure your web browser is up to date and follow the steps below:- Open the invoice from the email that was sent to you
- Select the View and Pay Invoice link in the email
- If there are multiple tabs, ensure you're on the Bank Transfer tab
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- Then select the Connect Your Bank button
- Ensure pop-ups are activated for FreshBooks, and in the pop-up, select Agree and Continue
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- Ensure pop-ups are activated for FreshBooks, and in the pop-up, select Continue
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Pay an Invoice by PayPal
When you receive an invoice from FreshBooks, you can use these steps to pay by PayPal online, if PayPal payments have been activated by the business. Ensure your web browser is up to date and pay with the below steps:- Open the invoice from the email that was sent to you
- Select the View and Pay Invoice link in the email
- If you have an existing PayPal account, select the PayPal button
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- Enter your Email address or mobile number, and your Password
- Select Log In
- Confirm your address and choose a payment option (PayPal balance, or any of your connected bank and credit card accounts)
- Select Pay Now to finish
- Fill out your credit card details, billing address and contact information, then select Pay Now to finish. You also have the option to save your details to a new PayPal account for faster checkout next time.
Save Your Payment Information
Create a client account to save your payment information for re-use on future invoices, as well as to pay multiple outstanding invoices in bulk. Pay the invoice with the steps above, then also do the following:- For saving a credit card, check off the box next to Save this credit card to an account with [Company Name]
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A confirmation screen will appear, and if you haven’t created a client account yet, you’ll be prompted to enter a password to create one. This securely saves your credit card and bank account to your FreshBooks account to use for next time. You can also repeat the above steps to save additional credit cards and bank accounts as needed.
Use your Saved Payment Information
Once the payment details are saved, re-using it is as simple as selecting it next time you want to pay another invoice. If you select to pay by Credit Card, any saved cards will appear:
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Remove Your Payment Information
If your payment details need to be updated, or you'd like to remove it, use these steps:- Log into your client account at my.freshbooks.com
- Open any unpaid invoice
- Select the Pay Now button - any saved credit cards and bank accounts will appear here, and hover over the credit card or bank account until a trash can icon appears next to it
- Next, select the trash can icon
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