Many insurance companies offer discounts on premiums for having a professionally monitored alarm system. To help our clients claim this benefit, Epic Alarm provides a free Certificate of Protection upon request. Here’s everything you need to know about this program, how to request a certificate, and how to handle common questions from insurance providers.
What Is a Certificate of Protection?
A Certificate of Protection is an official document provided by Epic Alarm that confirms you have an active monitored alarm system at your home or business. Insurance providers often accept this as proof of added security, qualifying you for a discount on your insurance premiums.
How to Request a Certificate
Requesting your certificate is easy:
Bonus: We do not charge for issuing a Certificate of Protection (unlike many competitors).
Frequently Asked Questions
Why Doesn’t the Certificate Show an “Active Until” Date?
One of the most common questions we receive is why the certificate does not specify an end date. Here’s why:
If your insurance company requires a more recent certificate, you’re always welcome to request a new one. We’re happy to issue it again, as often as you need.
What If My Insurance Company Needs More Proof?
If your insurance provider or underwriter requests more detailed documentation, you can also provide:
Benefits of the Certificate
At Epic Alarm, we believe in adding value without hidden fees. Unlike many providers who charge $25–50 for a certificate, we provide them at no cost and support you every step of the way with fast, reliable service.For any questions about your alarm service, billing, or insurance documentation, don’t hesitate to contact our team at hello@epicalarm.com.
What Is a Certificate of Protection?
A Certificate of Protection is an official document provided by Epic Alarm that confirms you have an active monitored alarm system at your home or business. Insurance providers often accept this as proof of added security, qualifying you for a discount on your insurance premiums.
How to Request a Certificate
Requesting your certificate is easy:
- Email us at: hello@epicalarm.com
- Subject line suggestion: “Request for Certificate of Protection”
- Please include: your name and service address
Bonus: We do not charge for issuing a Certificate of Protection (unlike many competitors).
Frequently Asked Questions
Why Doesn’t the Certificate Show an “Active Until” Date?
One of the most common questions we receive is why the certificate does not specify an end date. Here’s why:
- Our service is ongoing and billed on a recurring basis:
• Most clients are billed monthly
• Some are billed quarterly or annually
If your insurance company requires a more recent certificate, you’re always welcome to request a new one. We’re happy to issue it again, as often as you need.
What If My Insurance Company Needs More Proof?
If your insurance provider or underwriter requests more detailed documentation, you can also provide:
- A copy of your monitoring agreement
- A copy of your most recent invoice
Benefits of the Certificate
- Potential insurance discounts: Many clients save 5–15% on their premiums
- Fast turnaround: Requests are fulfilled within 24 hours
- Unlimited requests: Ask for a new certificate anytime—no extra cost
- No expiration to track: Valid for as long as your account remains in good standing
- Peace of mind: Reinforces the value of having a professionally monitored system
At Epic Alarm, we believe in adding value without hidden fees. Unlike many providers who charge $25–50 for a certificate, we provide them at no cost and support you every step of the way with fast, reliable service.For any questions about your alarm service, billing, or insurance documentation, don’t hesitate to contact our team at hello@epicalarm.com.