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All CollectionsGeneral QuestionsHow do I update my account information?

If you're reading this, that means you're currently an Epic Alarm customer! Thanks for trusting us to protect your home or business!

If you're looking to update information on our account, there are many ways to get in touch with us, including calling us, texting us, live chatting on our website or emailing us. For official requests such as making changes to information on your account, we will need it to be in writing, so email is required for such requests.

The following can be handled via phone, text or live-chat:

Updating your payment information 
Moving to a new location request

The following requires written request/notice, by email or mail.

Changing the name (or last name) of an account holder
Cancelling your account (we'd hate for this to happen, but we're here to help)

Whatever your need, please do reach out! We're always here for you!

888-969-EPIC (3742)




Epic Alarm
21666 W Broadway, PMB 777
Anaheim, CA 92804

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