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All CollectionsHow-to GuidesHow to add and manage users

How to add and manage users

For security reasons, user codes can only be added through the Customer Website. The Customer Website can be accessed from a personal computer or the web browser of a mobile device.

To add a user(s) using the Customer Website:
  1. Log into the Customer Website.
  2. On the left-hand side, click on Users.
  3. At the top, click on the Add User button
  4. Enter the User's first name and last name and click create.
  5. On the next screen, enter the user's new access code or generate code to randomly generate one.
  6. Click to check the devices the user should have access to under Access Control

To manage and delete users:

Simply click on the user you'd like to manage and follow on screen instructions.
    Note: After saving, it will take up to 5 minutes for the code to be downloaded to the devices for use.

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