Cancellation Notice Requirement: 60 Days
To allow for proper processing and coordination, we require a 60-day written notice to cancel your alarm monitoring service. This notice period ensures a smooth transition and prevents any unintended service interruptions or billing issues.
How to Submit a Cancellation Request
To officially cancel your monitoring service, please send a written cancellation request at least 60 days before your desired cancellation date. You can submit this request through any of the following methods:
Be sure to include:
• The service address
• A brief reason for your cancellation
Looking to Move Instead of Cancel?
If you’re relocating, cancellation might not be necessary! We offer seamless options to transfer your monitoring service to your new location. Moving your service ensures continuous protection without starting over.
We Value Your Business
Before finalizing your cancellation, we’d appreciate the opportunity to address any concerns. Whether it’s about pricing, service adjustments, or upgrading your equipment, please let us know if there’s anything we can do to keep your account active.