Common questions and support articles

Video device names can be customized for easier system management using the Alarm.com app and Alarm.com customer website.

To change a video device name using the Alarm.com app:

1. Log into the Alarm.com app.
2. Tap .
3. Tap Manage Devices.
4. In Video Devices, tap next to the video device to be edited.
5. Tap Rename Device.
6. Enter the new name.
   

Note: Camera names can have a maximum of 16 characters.

7. Tap OK.

To change a video device name using the Alarm.com customer website:

1. Log into Alarm.com customer website.
2. Click Video.
3. Click Settings.
4. Using the Video Device dropdown menu, select the video device to be edited.
5. Click Video Device Info.
6. In the Video Device Name field, enter the new name.

Note: Camera names can have a maximum of 16 characters each.

7. Click Save.