When a panel tamper occurs on your panel, it locally displays Console Tamper and the trouble condition appears on your account. The tamper switch on your panel is the white plastic rectangle on the bottom of the panel near the 2GIG WLAN chip.
How to resolve:
- Affix the backplate onto the panel and verify the white plastic rectangle tamper piece is pressed down.
- Once the device's tamper is restored, please contact us, so we can take the next steps for you.
Alternatively, we can disable panel tampers for the time being. Please contact us by phone or email, and we can get that done for you.