Common questions and support article

The camera triggered clip length determines the preferred size of recorded clips. Camera-triggered clips are uploaded based on recording rules.

Video Analytics Rules

A Video Analytics recorded clip is always approximately 30 seconds regardless of what the camera-triggered clip length setting is set to. For more information about Video Analytics, see How To Change A Camera's Video Analytics Settings.

To Adjust The Camera-Triggered Clip Length:
This setting does not apply to '25, '26, '36 series cameras, the Skybell Doorbell Camera, or any Video Analytics rules. 

1. Log into the Alarm.com customer website.
2. Click Video.
3. Click Settings.
4. Using the Video Device dropdown menu, select the video device to be edited.
5. Click Saved Video.
6. Using the Camera-triggered clip length dropdown menu, select the video clip length for camera triggered clips. Exact clip length can be affected by the size of the clip and if multiple clips are triggered in a row.