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Common questions and support articles
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General Questions
General Questions
15 Articles
How long is my Epic Alarm system under warranty?
Can I paint my sensors?
Do I need an alarm permit?
Can I move my Epic Alarm system?
LTE Cellular Module Upgrades
Moving or Cancellation Equipment Guidelines
What is Crash & Smash?
False Alarm - Crash & Smash
Possible causes of false Crash & Smash detection
What Panel Do I have
How To Reset Your Alarm.com Password
How do I update my account information?
Will the Arming Event notification include the name of the user who armed or disarmed the system?
Low Battery Condition - Options
Do you share information with the police?
Addressing Security Concerns with 2GIG Alarm Systems
