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General Questions

18 Articles

How long is my Epic Alarm system under warranty?

Can I paint my sensors?

Do I need an alarm permit?

Can I move my Epic Alarm system?

LTE Cellular Module Upgrades

Moving or Cancellation Equipment Guidelines

What is Crash & Smash?

False Alarm - Crash & Smash

Possible causes of false Crash & Smash detection

What Panel Do I have

How To Reset Your Alarm.com Password

How do I update my account information?

Will the Arming Event notification include the name of the user who armed or disarmed the system?

Low Battery Condition - Options

Addressing Security Concerns with 2GIG Alarm Systems

What does “Loss of sensor supervision mean”?

Does Epic Alarm Offer Security Guard or Alarm Response services?

Does Epic Alarm monitor existing alarm systems or alarm systems that were installed by a different company?